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FAQ: How Does Mediation Work?


The mediator conducts an orientation session during which the mediation process is explained in detail. The next step is the gathering of relevant information and documentation to insure that all parties are fully informed before entering into an agreement. The participants are then encouraged to begin working towards a resolution that meets their unique requirements. Once a tentative agreement has been reached, a memorandum of agreement is drafted by the mediator. Remember that in mediation, you, not the mediator, decide the outcome of your conflict.